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Support
Simplicity in design, warm woods, detailed craftsmanship and outstanding service will be evident when you visit our stores and talk with our people.
SHipping
Shipping and Delivery Services
Our White Glove delivery service includes unpacking, placement of furniture in your home, removal and disposal of all packing materials.
Additional charges may be incurred for:
- more than 5 pieces of furniture,
- on-site assembly,
- more than one flight of stairs,
- difficult to reach locations.
Local White Glove Delivery
We offer Local Delivery Service in the Greater Seattle and Everett area.
Extended Local Area White Glove Delivery
We offer Extended Local Area Delivery Service. Please contact us for details, 425-771-7226.
Alaska and Hawaii
We are located in Lynnwood, WA, very close to both the Port of Seattle and to the Port of Everett.
We offer $149 Local Delivery Service of your purchase to any barge or shipping company you have arranged transportation with.
This offer covers up to five (5) pieces/boxes of furniture. If your order is for more than 5 boxes, we will give you a price quote.
If you do not have an arrangement with a shipper, we are happy to provide referrals to local shipping companies. Special crating may be required at an additional cost.
Delivery outside of the Extended Local Area within the U.S
We are happy to arrange shipping and delivery of your furniture anywhere outside of the Extended Local Area anywhere in the continental U.S.
We offer very competitive rates and delivery options across the United States and Canada.
Please contact us for a price quote.
425-771-7226
Financing
What forms of payment do you accept?
We accept
F.A.Q.
General Questions
What are your product warranties?
Scan Design refers to the manufacturer’s warranty for each item purchased. Warranty coverage and limits will vary depending upon the manufacturer. Please ask your sales associate for coverage details for your particular purchase.
Can I return merchandise after purchasing?
Yes. To return an item for credit or store exchange, please retain original sales invoice and return to store within seven (7) days of purchase. A 10% fee applies to open box/assembled merchandise returns. Special orders, as-is merchandise, clearance items, mattresses or merchandise damaged after leaving the store or warehouse are excluded from our return policy. Delivery, assembly and shipping charges are not refundable.
How do I care for the product I purchase from Scan Design?
We work hard to provide the right merchandise solutions to your specific needs. Products may perform differently given the manner in which they are used. Proper care is important to help maximize your enjoyment of Scan Design merchandise. Please contact our Scan Design sales associates for any questions you have regarding product you may already own or for questions regarding your future purchases.
Do you stock every item that is pictured on your website?
We strive to keep our website information up to date and reflective of the product offered in our showroom. Also, we can special order a vast selection of different items in various sizes, shapes, colors, and materials. Our sales associates are here to help you choose an item that will be made uniquely for you and answer any question regarding the product.
Do you offer delivery?
Local and long distance deliveries are available with a third party delivery service for your convenience. Delivery, assembly and shipping charges are not refundable. Contact our sales associates for details regarding schedules and rates.
Can I pick up my furniture?
Customer pickups can be scheduled with Scan Design at no charge from our store/warehouse.